Refrigerators and deep freezers carry one year on gas, body and parts, plus a lifetime warranty on the compressor. Small appliances carry one year on the product and one year on the motor. Plastic, rubber and glass parts are not covered. Full terms are on our Warranty page.
Yes — we deliver across Pakistan. Large appliances travel by road freight and take longer to reach smaller towns than the courier network does. You will get a call to arrange a delivery window before the vehicle leaves.
Yes. You can also pay online, and prepaid orders get 2.5% off.
It depends on the model. Every product page lists a Cooling Retention figure in the specification table — two to six hours on our entry models, four to eight on the larger Direct Cool units, measured with the door kept shut.
A non-inverter compressor runs at full speed then switches off. An inverter compressor varies its speed to hold the temperature, which uses less electricity, runs quieter and copes better with voltage fluctuation. Inverter models carry the EcoDrive badge.
Every product page shows exact width, depth and height in millimetres, with a dimension diagram that updates when you change capacity. Measure your doorway before ordering — a 19 cu ft cabinet does not go through every door in Pakistan.
Refrigerators, freezers and air coolers need no installation beyond placing and levelling them; let the unit stand upright for a few hours before switching it on. Gas and electric geysers must be installed by a qualified technician — contact us and we will connect you with the nearest authorised service point.
In Okara, Pakistan, at our own factory. National is the consumer brand of M/s ICE AGE Industries (Pvt.) Ltd., manufacturing since 1992.